As Director of Property Management, Shanelle works to: strategize short‐range and long‐range organizational goals; oversee and direct property management activities related to the organization’s diverse residential and commercial portfolio; and to ensure the overall successful operations of properties. Shanelle has over 17 years of experience in the property management industry, holding key management positions for Norstar Property Management, United Group of Companies, Watertown Housing Authority, Northeast Management & Development and St. Lawrence County C.D.P, Housing Choice Voucher Program. Shanelle holds many certifications, including: Fair Housing, UPCS Inspector, Public Housing Manager (PHM), Assisted Housing Manager (AHM), Accredited Residential Manager (ARM), and Tax Credit Specialist. Shanelle received her bachelor’s degree in Business Administration Management from Saint Leo University in 2009. Shanelle joined Housing Visions in January of 2018.